Working part-time in a local restaurant is what first attracted me to a career in Hospitality. It has been one of the best decisions I have ever made. I have been given lots of opportunities to learn more. My skills have improved immensely, from communication and team working, to being able to study and manage my time better.
These are important skills in this industry, and I have been given the chance to test these in the workplace, thanks to a placement at the Dumfries Arms Hotel in Cumnock. It was a great learning experience.
Getting the chance to go on a scholarship to Switzerland was a dream come true. Seeing first class hospitality in operation was eye-opening, and yet it reinforced how much I had learned at College, and what a good job the teaching teams do to prepare you for life in the workplace.
I am really happy to have won this award, and it is a great memento of my time at Ayr. Thanks to this course, and the lecturers support, I have been accepted into third year at university. The College’s facilities, and the lecturers’ have been fantastic, and I couldn’t have achieved this without them.
William Ferguson, Curriculum Manager, comments “Zoe has shown great commitment to her course and completed assessments to a high standard, meeting deadlines, and further developing her essential employability skills. She is working at a local hotel where she has been given a role with responsibility, which further demonstrates her commitment to making her career in the hospitality industry. This year she represented the College and HIT Scotland when she won a scholarship to the world famous hotel school in Lausanne, Switzerland. Zoe had the experience of a lifetime in Lausanne. She has taken a lot from the visit including how standards are set and how strict the hotel school is in both dress and behaviour codes. Simple things and attention to detail really impressed Zoe, such as fresh cut flowers being changed on a daily basis. The customer care element was also covered from an international perspective, down to the detail of cultural awareness. Zoe spoke to other students and staff describing her experience as well as the learning and teaching strategy of the Lausanne Hotel School. Zoe has been an exceptional student and has the backing of all her peers and all staff as our worthy Hospitality Student of the Year.”