• Introduction to Travel and Tourism

  • SCQF Level

    Level 5

  • Attendance/Duration

    Full-time, one year

Start here

For entry to this course, you’ll need to have:

  • A real interest in working in the travel and tourism industry
  • A strong focus on customer care, with good people skills
  • Core skills of Communication, ICT and Numeracy at Level 4
  • An interview with us

It’s also really valuable if you can gain experience of working in the industry while you’re on this course.

What's Involved

Travel and tourism is a global industry and also extremely enjoyable to work in. If you’d like to work with people and help them to have a fabulous visit or holiday experience, this course is a great place to start - like all our tourism courses, it’s fun, modern and completely relevant to the current tourism industry.

You’ll start by looking at Scotland - what it’s got to offer tourists and what might attract people to visit. You’ll then look at tourist destinations across the UK and also worldwide, so you’ll know where to find key places and attractions across the planet.

You’ll focus on tourists - who they are, why they’re important and how to manage their expectations, from a day trip to a holiday of a lifetime.

You’ll explore all the various aspects of the tourism industry - from retail and transport, to accommodation and hospitality, and why events are an important aspect of attracting visitors.

You’ll find out how travel agents work, how airports operate and how to make best use of digital and social media to promote your destinations to potential customers.

You’ll also:

  • Visit tourist attractions such as the stunning Culzean Castle, magical Christmas markets in Glasgow or beautiful Loch Lomond.
  • Have the opportunity to hear from professional industry experts who’ll give you their top tips for working successfully in the travel and tourism sector.

Interested? Come in for an informal chat to find out more. Call Sally Kennedy on 01292 265184 extension 7613 or email sally.kennedy@ayrshire.ac.uk

Go anywhere

When you successfully complete this course, you’ll have the choice of:

  • Moving on to a Level 6 course such as Travel, Tourism & Events
  • Seeking to start your career in the industry with a job or Modern Apprenticeship programme

Potential careers include:

  • Working in a travel agency or in retail travel
  • Tour guide or representative
  • Any customer facing post in a tourist attraction or tourism outlet

See our blog on why tourism is a great career choice here