Courses at Ayrshire College

Successful Healthcare Support Worker course to return

Successful Healthcare Support Worker course to return

A course operated by the NHS Ayrshire & Arran Centre of Excellence that upskills receptionists and admin staff at doctors’ surgeries and supports new and existing Healthcare Support Workers is to return in 2017/18.

The Healthcare Support Worker course at Ayrshire College was a major success for the 12 NHS registered staff who took part in January 2017.

Over the 12 weeks, students gained underpinning knowledge and were supported within their workplace to develop competencies such as venepuncture, blood pressure and other clinical measurements, suture removal and simple dressings. All under the supervision of general practice nurse mentors.

They developed health promotion skills as well as learning how to support carers in the community and care for individuals with dementia.

The NHS Ayrshire & Arran Centre of Excellence for Practice Management was set up in 2008 and looks at what training and development opportunities can be offered to NHS staff.

NHS Ayrshire & Arran Centre of Excellence’s Pauline Young, Amanda Crawley, NHS Ayrshire & Arran Practice Manager, and Joanne Anderson, NHS Education for Scotland General Practice Nursing Education Advisor for Ayrshire & Arran, worked together to assess the needs of GP services and potential course content prior to approaching Ayrshire College.

Students were awarded a certificate of completion which recognises their achievement, with some students continuing their learning to SVQ level 3 healthcare.

Pauline Young said: “The course has been a great success with students already making an impact on patient care.

“Congratulations to Ayrshire & Arran’s first cohort of students and we look forward to announcing dates for our next course soon.”

21 July 2017


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