Ayrshire College Data and Privacy Statement

We are committed to safeguarding the privacy of anyone whose data we store while providing the highest possible quality of service.

We will only use the information that we collect about you lawfully (in accordance with the new General Data Protection Regulations (GDPR) 2018). Under the terms of the GDPR legislation, we are required to explain to you how we will treat any personal and/or private data, which we collect from you.

Who we are

Ayrshire College delivers further and higher education courses. The College plays a key role in helping to develop the economy in Ayrshire, by ensuring that students develop the right skills and positive attitudes to support the local, regional and national workforce needs.
Ayrshire College is the Data Controller.


Our website

Our website is owned and managed by us and supported by our trusted partners; Frame and Capita. Should you wish to access any of the information that we store about you, or wish to request we remove the data entirely, please simply email us (via the details below).


What information do we collect from you?

When you apply for a course at Ayrshire College, there is certain information we will collect and process about you. You will provide this information by filling in an online application form on our website.

We also collect data from you at other points of interaction with the College. These include, but are not limited to, the following:

* When you apply for funding

* When you apply for additional learning support

* When you complete our website contact form, where you have asked for further information about our courses or services

* When you attend an event at the College

* Correspondence from you

* Your responses to any research surveys sent to you by us

* Details of transactions you carry out through our site and of the fulfilment of your orders

* When you apply for a job at Ayrshire College

* Details of your visits to our site including but not limited to traffic data, location data, and other communication data.


Sharing Your Data

It is our policy that this information is private and confidential. Once we have received your information, this will be stored in a secure location, and is accessible only by designated staff for purposes related to your learning.

We will not sell, rent or trade to third parties any personal information you provide to us, and we will only store it for as long as is necessary to continue providing the required service(s) to you.

Some of the information may also be shared with the following government bodies:

* SAAS and the Student Loan Company in relation to any funding you may be accessing

* Skills Development Scotland for any funding we may be accessing for your training

* SQA or other awarding bodies so that you receive your qualifications and certificates

* Scottish Funding Council

* Audit Scotland and their appointed auditors


Computer Tracking and ‘Cookies’

Ayrshire College makes use of internet browser cookies, which we use to ensure that your experience of our website and business offerings is as effective as possible. Cookies are small amounts of information which we store on your computer and exist to improve the ease of use of this site. You may choose not to use cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However if you select this setting you may be unable to access certain parts of our site. For more information on cookies, please visit www.allaboutcookies.org.

In addition to cookies, our website also makes use of ‘tracking code’ (often called beacons, or pixels) from organisations such as Google Analytics, Facebook and Twitter. Google Analytics allows us to better understand traffic patterns and user behaviour while on our website, and the social media pixels allow us to share our news and services with you on these 3rd party platforms. None of the data collected through cookies, analytics, or social media pixels allows us to identify you as an individual (we don’t “see” any personal data about you, other than things like your IP address), and with regard things like Facebook etc, you can opt out of such tracking within Facebook’s privacy settings, and won’t impact you at all if you’re not actually a Facebook user.


Partner Websites and Data Collection/Storage

In order to provide some of our key services, we utilise the services of trusted websites and cloud based systems. These include but are not limited to Mail Chimp Email Marketing, Eventbrite Booking System and ITrent (our integrated HR and payroll system).


Disclosures

We will not disclose your information or personal details to any other third party without your approval other than as set out elsewhere in this privacy statement.

We will not send you any unsolicited commercial e-mail unless you have given your prior consent. We will seek to act in the best interest of our staff, students, and stakeholders. We will not abuse our position of data controller for any commercial gain.

We may also use the information we collect about you in order to enforce or apply our terms of use or supply. To prevent or detect fraud or abuse of this site, or to assist in verifying your identity, we may make searches of our data records and reserve the right to cooperate with law enforcement agencies should fraud or illegal activities occur. If you give us false or inaccurate information and we suspect fraud, we will record this. We may use this information to protect our interests including without limitation to protect the rights property or safety of Ayrshire College, our students or others. This includes exchanging information with other companies and organisations for the purposes of credit risk and fraud reduction.


Contact us

Should you wish to contact us regarding this privacy statement please contact us using the contact details set out at the bottom of this webpage. For the purposes of complying with GDPR, please note that Lisa Powell is our appointed Data Protection Officer (DPO), and can also be reached directly via the contact details below. Email: Lisa.powell@ayrshire.ac.uk

Tel: 0300 303 0303

Have we done something wrong?

If you think there is a problem with the way we have handled your data then be aware you have the right to raise a complaint to the ICO (Information Commissioner’s Office). We’d be grateful if you spoke to us about the issue first, but if you’d prefer to go direct to the ICO please visit: https://ico.org.uk/.