• Business

    Business Improvement using Process Mapping and Microsoft Visio

  • Attendance/Duration

    Delivery Method: Face to Face delivery

    Course Duration: 18 hours (3 days)

  • Cost

    For further information on course dates and prices please email businessgrowth@ayrshire.ac.uk

Whats Involved

Every organisation wants their processes to be as efficient as possible and this course offers the opportunity for organisations to explore where increased efficiencies may be found, and new ways of working identified. By aligning the process mapping with efficiency techniques and communication tools, this course serves as an in-depth examination of current process and provides a framework for future operations.

Course Content:

Day 1: Business Improvement Techniques

  • What is Business Improvement
  • Tools and Techniques for improvement
  • Evaluation and review techniques

Day 2: Process Mapping

  • Process Mapping- uses and benefits
  • Signs & Symbols in Process Mapping
  • Engaging people in the process
  • Analysis business process – overview & detailed focus
  • Options for improvement identification
  • Communication & Implementation planning

Day 3: MS Visio

  • Key functions of Visio
  • Creation of Process Maps
  • Editing, Storing & Sharing
  • Tips and Techniques
  • Further applications

At the end of this course attendees will have identified areas for improvement within a process in their own organisation. Further to this, they will have created a detailed plan of how the new process will look and have considered the communication and implementation strategy required to bring this to fruition. Attendees will also have increased knowledge of the use and applicability of MS Visio.

Funding and Fees

For further information please email businessgrowth@ayrshire.ac.uk


For further information please email businessgrowth@ayrshire.ac.uk

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