• Business

    Sales for Non-Sales Staff

  • Attendance/Duration

    Delivery Method: Face to Face Delivery

    Course Duration: 6 hours (1 day)

  • Cost

    For further information on course dates and prices please email businessgrowth@ayrshire.ac.uk

Whats Involved

Sales are a vital function to many organisations, and this course is designed to assist in all staff understanding how to support the organisations sales goal. The course will cover the key steps of the sales process and help to develop individuals' sales techniques and their understanding of customer's needs.

Course Content:

  • Opening the Sale
  • Establishing Needs of the Customer
  • Questioning Techniques
  • Importance of Product Knowledge
  • Overcoming Objections
  • Closing the sale
  • Retention and reviews

Attendees will gain knowledge of all aspects of the sales process and will be able to demonstrate a wide variety of sales techniques that can deliver increased sales and improve customer retention and reviews. Attendees will also gain increased knowledge of the importance of reviews in the digital era, and that part they can play in this.

Funding and Fees

For further information please email businessgrowth@ayrshire.ac.uk


For further information please email businessgrowth@ayrshire.ac.uk

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