Useful External Contact Details
Below is a list of useful contact details or external organisations
Social Work, Adult Support and Protection
East Ayrshire Telephone: 01563 503301 or 0800 328 7758 (Out of Hours)
North Ayrshire Telephone: 01294 317700 or 0800 328 7758 (Out of Hours)
South Ayrshire Telephone: 01292 612055 or 0300 123 0900 (Out of Hours)
Homeless Assessment Team
East Ayrshire Telephone: 01563 554554 or 0345 724 0000 (Out of Hours)
North Ayrshire Telephone: 01294 314600 or 0800 019 6500 (Out of Hours)
South Ayrshire Telephone: 0300 123 0900 or 0808 100 3151 (Out of Hours)
Scottish Welfare Fund
East Ayrshire Telephone: 01563 576900
North Ayrshire Telephone: 01294 310001
South Ayrshire Telephone: 0300 123 0900
Foodbank
East Ayrshire Telephone: 01563 574000
North Ayrshire Telephone: 01294 608519, Ext. 301
South Ayrshire Telephone: 01292 671038 or 07599 071114
Women’s Aid
East Ayrshire Telephone: 01563 536001 or 0800 027 1234 (Out of Hours)
North Ayrshire Telephone: 01294 602424 or 0800 027 1234 (Out of Hours)
South Ayrshire Telephone: 01292 266482 or 0800 027 1234 (Out of Hours)
Find your local Women's Aid - https://womensaid.scot/find-nearest-wa-group/
The Samaritans
Telephone: Freephone 116 123
Breathing Space
Telephone: Freephone 0800 83 85 87
Police
Emergency Telephone: 999
Non-emergency Telephone: 101
NHS24
Telephone: 111
Support information: domestic abuse and any other form of gender-based violence
East Ayrshire Women’s Aid: 01563 536 00, info@eastayrshirewomensaid.org.uk
North Ayrshire Women’s Aid: 01294 602424
South Ayrshire Women’s Aid: 01292 266 482, support@sawamail.org.uk
Respect Men’s Advice Line: 0808 8010327, info@mensadviceline.org.uk (online chat available Wed, Thurs and Fri between 10-11am and 3-4pm)
FearFree (service supporting men and LGBT+): 0131 624 7270, FearFreeInfo@sacro.org.uk
Rape Crisis Scotland: 08088 01 03 02 (phone) or 07537 410027 (text line) 6pm-midnight
Scotland’s Domestic Abuse and Forced Marriage 24 hour-service: 0800 027 1234, helpline@sdafmh.org.uk (online chat also available)
Scottish Women’s Aid: 0800 027 1234. Online chat service (open Monday – Friday 10am-12pm) https://chat.womensaid.org.uk/
Victim Support: 0800 160 1985. Online chat service (open Monday-Friday 8am-8pm) http://www.victimsupport.scot
Other local available support:
Break the Silence (rape and childhood sexual abuse; service for over 13 years old) 01563 559558, info@breakthesilence.org.uk
STAR Centre (free, confidential service for anyone over 13 years old who has experienced sexual violence): 01563 544 686, admin@starcentreayrshire.org
Good to know:
- Silent Solution is available for anyone in danger.
Call 999. If you can’t speak, listen, and respond to instructions, make yourself heard by coughing or tapping. Or, if you’re using a mobile phone, press 55 when prompted by the automated system.
- If you or someone you know is experiencing domestic abuse, then having a designated code word or phrase to signal that you or they need help could be useful.
- Nearly all of the support organisations above have websites that allow you to exit quickly and cover your tracks
Scotland’s Domestic Abuse And Forced Marriage Helpline
Open 24/7
Call: 0800 027 1234
Email: helpline@sdafmh.org.uk
Web chat: sdafmh.org.uk
National LGBT+ Domestic Abuse Helpline
Open Monday to Friday, 10am - 5pm and Wednesday to Thursday, 10am-8pm
Call: 0800 999 5428
Email: help@galop.org.uk
AMINA – Muslim Women’s Resource Centre
Open Monday to Friday, 10am - 4pm.
Call: 0808 801 0301
Respect Phoneline – for perpetrators seeking help
Open 9am – 5pm
Call: 0808 8024040
Website: www.respectphoneline.org.uk
Rape and Sexual Assault
Rape Crisis Scotland Helpline
Open daily, 6pm - midnight
Call: 08088 01 03 02
Text: 07537 410027
Email: support@rapecrisisscotland.org.uk
Local Rape Crisis Centres
https://www.rapecrisisscotland.org.uk/help-local-rape-crisis-centres/
Trauma Counselling Line Scotland
For survivors of childhood abuse
Open Monday to Wednesday, 2pm - 6pm and Friday, 9am - 3pm.
Call: 08088 02 04 06
Stalking and Cyber-Stalking
National Stalking Helpline
Open daily 9:30am - 4pm, except Wednesday, 1pm - 4pm
Call: 0808 802 0300
FollowIt App
Can be downloaded to record incidents of stalking
https://followitapp.org.uk/
Cyber Helpline
To help you when your online security has been compromised.
https://www.thecyberhelpline.com/guides-2
Report Harmful Content
To report harmful online content across different social media platforms.
https://reportharmfulcontent.com/
Voice of Internet Crime
Instructions on removing your images from Google and other websites.
https://voic.org.uk/removing-illicit-images-of-yourself-from-websites/
Homophobic and Transphobic Abuse
LGBT Helpline Scotland
Open Tuesday and Wednesday between 12pm - 9pm
Call 0300 123 2523
Email the helpline confidentially on helpline@lgbthealth.org.uk
LGBT Youth Scotland’s transgender support service
Email: info@lgbtyouth.org.uk
SMS Text: to 07786 202 370
Legal and Financial Advice
Shelter Scotland (for housing advice)
Open Monday - Friday 9am - 5pm
Call: 0808 800 4444
Scottish Refugee Council (for immigration advice)
Information on the changes to the asylum process and resettlement here
Open Monday to Friday, 9am – 5pm
Call: 0141 223 7979
Scottish Women’s Rights Centre
Open for legal information: Monday 2pm - 5pm, Tuesday 6pm - 8pm, Wednesday 11am - 2pm, Friday 10am - 1pm
Open for advocacy support: Tuesday 11am - 2pm
Open for Sexual harassment support: Thursday 5pm - 8pm
Call: 08088 010 789