Attendance/Duration
Overview
Develop the skills needed for a professional front of house role. This practical course takes place in our training restaurant, The Westerly, which is open to the public. You will learn all aspects of front of house service: table setting, carrying plates, drink preparation and delivering excellent customer service. You’ll also gain experience using maître d’ systems, a barista machine and supporting live functions and events.
Perfect for anyone aiming to work in restaurants, bars, hotels, or event venues.
Entry Requirements
For this course you’ll need:
- Introduction to Professional Cookery and Hospitality at SCQF Level 4 or relevant NC course at SCQF Level 4 or equivalent.
- Four National 4 qualifications or four relevant Standard Grades at general level.
- Core skills in communication and numeracy at Level 4 or above.
- A real interest in working in the hospitality industry.
If you don’t have formal qualifications, but have appropriate experience or training, we will happily consider your application.
Course Content
Entry requirements
We have close links with local employers and take students on industry visits, as well as inviting employers in to talk to classes. We encourage part-time work in the hospitality industry to support your studies.
Skills
You will develop skills in:
- plate carrying and table clearing·
- talking to customers (communication skills)
- preparing and serving wine and a variety of drinks
- coffee making
- working as a team
- problem solving
Articulation Routes
Successful learners who are fully engaged can progress into the “Part2” course in January – running until June.