Attendance / Duration
1 Day (9:00am - 4:00pm)Overview
Emotional Intelligence is often quoted as being more important to success in the workplace than IQ, it goes beyond mere empathy. This 1 day course will explore the different areas and levels of Emotional Intelligence.Cost
£180
Enquiry
For further information or to be added to our waiting list for future course dates please email engage@ayrshire.ac.ukWhat's Involved?
Emotional Intelligence is often quoted as being more important to success in the workplace than IQ. It goes beyond mere empathy, and this course will explore the different areas and levels of Emotional Intelligence.
Attendees will benefit from the theoretical and practical nature of the course, and in turn be in a position to become more emotionally intelligent in the workplace in a variety of situations and applications.
Course Content
- Learn about the 5 components of Emotional Intelligence (EI or EQ) and why they contribute to outstanding leadership.
- Self-Awareness
- Self-Regulation
- Empathy
- Self-Motivation
- Social Skills
- Undertake an Emotional Intelligence Survey to explore own EI preferences.
- Identify ways in to increase own self-awareness.
- Explore ways in which you can improve your self-regulation.
- Undertake a mini team environment survey and link leadership behaviour as being a major contributor to “how it feels to work here”.
- Identify and manage own defensive behaviours.
- Explore the hilltops model as a vehicle for seeing things from another person’s perspective.
- Identify your intrinsic and extrinsic motivators and why this is important for you as a leader.
- Handling procrastination.
- Appreciate how emotions have an impact on everything you do as leader.
- Maximise the use of Emotional Intelligence to create a healthy team environment.
Attendees on this course will benefit from an increased knowledge and understanding of the key principles of Emotional Intelligence, and also gain practical experience of some of the tools we can utilise in order to develop our Emotional Intelligence. Those who undertake this course will become better equipped to deal with problems and challenges in an emotionally intelligent way, thus leading to better outcomes and greater individual and team productivity.